Terms of Service

Last Updated: 14.04.2025

Welcome to Farm Storey! By accessing or using our website (www.farmstorey.com), purchasing our products, or engaging with any of our services, you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our platform. If you do not agree with any part of these Terms, please refrain from using our website.

1. Overview

Farm Storey is an online platform operated by [Farm Storey / Company Name], based in Bhimtal, Uttarakhand, offering a curated selection of plants, plant combos, and garden-related services. These Terms govern your access to and use of our website, services, and products.

2. Eligibility

You must be at least 18 years old to use this website. By using our services, you represent and warrant that you are of legal age and have the legal authority to agree to these Terms.

3. Payment Policy

Accepted Methods: We accept payments through secure gateways, including credit/debit cards, UPI, net banking, and third-party payment providers.
Pricing: All prices are listed in INR and include applicable taxes unless stated otherwise.
Order Confirmation: You will receive an order confirmation email after successful payment. If payment fails or is reversed, your order may be cancelled.
Refunds & Cancellations: Please refer to our [Refund & Return Policy] for details on cancellations, returns, and refund processing.

4. Shipping & Delivery

We deliver across India through reliable courier partners. Plant packaging is done with utmost care to ensure safe arrival. Estimated delivery timelines are mentioned on product pages but may vary due to external factors.

5. Intellectual Property

5.1 Copyright

All content on this website—including text, images, logos, product descriptions, blog posts, and design—is the property of Farm Storey or its content creators and is protected under Indian copyright law. Unauthorized use, reproduction, or distribution is strictly prohibited.

5.2 Trademarks

“Farm Storey,” our logo, taglines, and all related branding are registered or unregistered trademarks owned by Farm Storey. Use of our trademarks without written consent is prohibited.

6. User Responsibilities

By using this website, you agree:

Not to misuse the website for unlawful, fraudulent, or malicious purposes.
Not to upload or transmit any harmful software, viruses, or code.
Not to copy, scrape, or exploit content, images, or designs for commercial use.
Not to impersonate any person or entity or misrepresent your affiliation with any person or entity.
To provide accurate, truthful information when placing orders or registering an account.

Farm Storey reserves the right to suspend or terminate your access if you violate any of these responsibilities.

7. User Content & Feedback

Any suggestions, ideas, reviews, or feedback submitted to Farm Storey voluntarily becomes our property. We may use such submissions without compensation or credit to you unless otherwise agreed.

8. Limitation of Liability

Farm Storey is not liable for:

Any indirect, incidental, or consequential damages arising out of the use or inability to use our website.
Delays in shipping due to third-party logistics, weather, or force majeure.
Minor variations in plant size, color, or health that are natural to living products.

9. Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not warrant that the website will be uninterrupted, error-free, or secure. Product results may vary due to environmental conditions and care.

10. Third-Party Links

This site may contain links to third-party websites for user convenience. Farm Storey does not control or endorse these sites and is not responsible for their content or policies.

11. Privacy Policy

Our collection, use, and protection of your personal data are outlined in our [Privacy Policy], which is an integral part of these Terms.

12. Termination

We reserve the right to terminate or restrict access to our services at any time without notice if we believe you have violated these Terms or applicable laws.